The opportunity
About the role
Waiter (Japanese Speaking)
Department: Restaurant
Employment Type: Fixed Term Contract
Location: GLOBAL
Description
Set a course for adventure with Princess Cruises!
As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea.
Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment.
At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates.
As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations.
Key Responsibilities
- Provides a positive dining experience to every guest by always applying the brand and Service Excellence standards.
- Creates a comfortable, elegant ambiance by always preparing table settings and maintaining service stations in line with all Company standards.
- Consistently provides helpful explanations and suggestions on the menu and offers assistance with wine pairings.
- Always delivers food and beverages as requested, promptly, in the correct service order, follows up to ensure each guest’s needs have been met and suggests solutions to any issues.
- Maximizes wine and beverage sales by invitingly offering suitable choices.
- Provides a positive first impression to every guest through a warm, welcoming individual greeting; always maintains a clean and professional appearance.
- Nurtures a lasting connection with every passenger by always showing genuine interest during service and remaining fully engaged throughout the voyage.
- Encourages and supports the growth, engagement, and development of the Junior Waiter by providing targeted coaching and training in all aspects of the role.
Skills, Knowledge & Expertise
- Graduate of a recognized Catering / Hotel Management School (Preferred).
- Two to five years of restaurant service experience on a cruise ship or in alternative at least 5 years of fine dining service from premium restaurants and/or luxury hotels (5 stars).
- Able to adequately explain pricing, food, wine, and cocktail menus to the guests
- Knowledge of fine dining operations and excellent restaurant service.
- Strong communicator with personable social skills to actively interact with a variety of guest demographics.
- Necessary computer skills and knowledge of P.O.S. systems.
- Command of the English and Japanese language, both verbal and written.
Additional Information
This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements.
Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:
· A competitive salary package.
· Your own comfortable double cabin - your private space to relax and recharge.
· Company-paid travel to and from the ship, so you can focus on the journey ahead.
· Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
· A vibrant recreation and welfare program designed to support your well-being and work-life balance.
· Access to exceptional learning and development opportunities to grow your skills and advance your career.
· The chance to travel the world, exploring exciting destinations while doing what you love.
· A welcoming, inclusive, and dynamic work environment where your contributions are valued.
Join us and become part of a global team that’s passionate about delivering unforgettable experiences—both for our guests and for one another.
