The opportunity
About the role
\* \*Default Paragraph Font; \*Hyperlink; \*Normal Table; \* Maintain positive Sailor relations at all times ●â Responsible for maintaining and producing high level standards in food quality in the assigned outlet ●â Responsible for the entire operation of their assigned outlet in terms of food safety, creativity, cleanliness, team performance ●â Adheres to and monitors that HACCP and USPH rules and regulations are followed on a daily basis ●â Meets with Executive Sous Chef on a daily basis to review production schedules and internal requisitions for their outlet ●â Monitors portion control and conducts spot checks ●â Carries out inspections and spot checks of storerooms within their outlet ●â Reports any machinery/technical faults to Executive Sous Chef and monitors repair schedule ●â Conducts food tasting on a daily basis in their outlet and corrects any discrepancies with regard to quality, taste and/or appearance ●â Carries out the service line in their assigned outlet including but not limited to the efficiency of service, presentation and plating ●â Communicates with Asst. Food and Beverage Operations Director for any provision related matters ●â Must be familiar with their assigned galley outlet layout in terms of safety and security and ensure members of his team are fully familiar ●â Monitor Work and Rest hours of all members of their team ensuring ILO guidelines are adhered to ●â Prepare and implement work rotas for their outlet team ●â Monitor performance of their team ensuring that they are working to company, HACCP and USPH guidelines ●â Conducts menu explanation to the Restaurant team in their assigned outlet prior to the start of service ●â Inspect cleanliness and condition of assigned station and services areas and rectify any deficiencies ●â Monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards ●â Notifies Executive Sous Chef of any Sailor complaints raised and seeks to resolve ●â Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately ●â Responsible for the appearance and cleanliness of their outlet culinary team ●â Prepare appraisals for individuals under their remit in accordance with Virgin Voyages policies ●â Attends passenger functions as required by Head of Department ●â Partake in inspections, trainings and meetings as required by Head of Department ●â Ensures that the set standards are kept and staff members work according to their respective job descriptions
