The opportunity
About the role
Your Purpose
The Assistant Maître D’Hotel supervises all Dining Service Team members in order to provide excellent service to Guests.
Your Impact
- Controls all restaurant service stations are clean and the mise en place is correct before and after every service.
- Controls the daily work of Dining Service Crew in the assigned restaurant.
- Handles and resolves Guest complaints regarding dining quality and service.
- Supports the Maître D’Hotel in cost control responsibilities through close monitoring of the inventory.
- Assists the Maître D’Hotel, ensuring compliance with quality and sanitation standards and procedures in all restaurants, crew mess rooms and room service.
- Supervise and monitor the correct application of food safety procedures and food quality requirements related to all processes.
Your Journey So Far
- Education within hotel/catering industry or equivalent experience in 4- or 5-star restaurant, hotel or resort.
- Intermediate knowledge on food safety.
- Good management and organization skills.
- Interpersonal and communication skills.
- Passion about hospitality and customer service driven.
- Cruise industry experience is an advantage.
- Proficiency in Computers. Microsoft programs to include but not limited to, Outlook, Word, Excel.
- Fluent in written and spoken English. Any additional European language is considered an advantage.
Your Essentials
- Passport, visas, certificates as specified by the company and as required for exit from the port of origin and entry into the destination cruising area.
- Food Safety/HACCP certificate.
Our commitment
At Explora Journeys, we are redefining luxury ocean travel － where discovery, well-being, and a deep respect for the seas come together in harmony. We seek passionate professionals who share our vision of a more immersive, transformative way to discover the world’s most inspiring destinations by sea. Are you ready to turn your passion into something extraordinary? Join us at Explora Journeys, where an ocean of opportunities awaits. Your journey to the Ocean State of Mind starts here.
