The opportunity
About the role
Company Description Mercure Living Putrajaya is within the Shaftsbury retail complex and connected to Alamanda Shopping Mall. Featuring 299 full service apartments, all units have an open plan kitchen, full size fridge, microwave and cooking utensils. Dining facilities include a hot pot restaurant, co-working space residents lounge and six meeting rooms. Leisure facilities include a 52 metre outdoor salt water swimming pool, gym, tennis court, children's playground and spa.
The Hotel is located in the Federal Territory of Putrajaya, 32 KM from Kuala Lumpur International Airport KLIA, 31 KM to Kuala Lumpur Convention Centre Also, and 10.7 KM to Putrajaya ERL train station for the KLIA rapid express train.
"Mercure Living Putrajaya is thrilled to have you as our guest, and we're here to ensure your stay is truly memorable. Thank you for choosing us, and we can't wait to assist in making lasting memories for you".
Job Description
- Assist and ensure that the setup of the F&B outlet or function room is in accordance to Banquet Event Order
- Ensure that all pre requisitions for the functions room or the F&B outlet are checked correctly and ready for setting up when the time arrives
- Co-ordinate closely with Chef and to have a clear understanding on the menu served for the event
- Supervise the maintenance of service standards during banquet or outlet service operations
- Respond to any demands or complaints from guests with tact, sincerity and promptly. To keep F&B Manager informed of incidents during or after the function OR outlet operational service hour
- Keep track of banquet service or outlet operating equipment to ensure par level for smooth operations
- Handle requisition of items which require replacement
- Attend all meetings and trainings as assigned by management
- Ensure that all service and storage areas are kept safe, clean and locked
Qualifications
- High school education
- Certificate in Food & Beverage will be an advantage
- Minimum 2 years of relevant experience in a similar capacity
- Excellent reading, writing and oral proficiency in English language
- Working knowledge of MS Excel, Word, & PowerPoint
Additional Information Competencies
This role requires
- Fluency in English
- To be eligible to work in Putrajaya.
- Strong leadership, interpersonal and training skills
- Good communication and customer contact skills
- Results and service oriented with an eye for details
- Ability to multi-task, work well in stressful & high-pressure situations
- A team player & builder
- A motivator & self-starter
- Well-presented and professionally groomed at all times
